FAQs

Frequently Asked Questions

See some common questions and answers below or call us at 804.513.9592

  • How do I book or reserve my date?

    A request for use of venue can be made via our website at www.partyhardyevents.com or by calling (804) 513-9592.  To confirm and reserve your desired date, the client must pay a non-refundable deposit of 30% and the remaining balance will be due 30 days before the event. 


    We are currently booking for dates in February 2024 and beyond! 

  • How many people can the venue accommodate?

    We can accomodate 200 sitting with a dance floor, 250 sitting and cocktail style.

  • What forms of payment do you accept?

    Payments can be made by cash, credit or debit card. All credit/debit card payments will be assessed with a 3.5% processing fee.

  • When can I tour the venue?

    Please give us a call or email to schedule a tour!

  • Are half day rentals pre-determined times?

    No, half days can be during any time of the day. Half days are only offered with a "build-a party" package or the "Party Hardy" package

  • Can I bring stuff in the day before my event?

    Everything must be brought in during your rental period, not prior.

  • Can I add more time to my venue rental?

    Prior to your event, if you feel you need to add more time due to set up or break down, we can create a separate invoice. We charge $250 per hour. Extra time added cannot extend past 11:59pm the day of your event.

  • What happens if we exceed our venue rental time?

    If you happen to exceed the venue rental time, you will be charged $250/hr that you are in the venue and will not be refunded your security deposit.

  • Can I use outside vendors or event planners?

    Yes, we allow outside vendors as long as they are insured. We also have a preferred vendor list to provide you with assistance in seeking DJs, florists, caterers, photographers, etc.

  • What is your cancellation or refund policy?

    There are NO refunds on the 30% deposit used to save your date. If you have to cancel your event for any reason, you will be allowed to transfer your deposit to a new date granted there is availability within 6 months of your original date.

  • Can I serve alcohol at my event?

    All drinks must be served by a licensed bartender, and you are responsible for obtaining a one-day ABC license. The approved ABC license must be provided to the venue within 7 days of the event.

  • What decor is not allowed in the venue?

    We do not allow open flame candles, confetti, or items to be taped, pinned or nailed to the walls. 

  • Can I smoke in the venue?

    No, we do not allow smoke of any sort in the venue. This includes; cigerettes, cigars, hooka, marijuana and all electronic forms of smoking.

  • When can I come and set up for my event?

    If you rent for a half day or a full day (6 hours or 12 hours) you have that much time to setup, have your event and break down any decor you may have brought. Your decorating time is included in your venue rental time. 

  • Does my event have to end at a certain time?

    Yes. All events must end at 11:59pm. 

  • Am I required to clean up?

    All personal items and anything brought in by client or vendors must be removed by your contracted end time. All trash must be thrown away. We will clean the venue after your departure. 

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